Frequently Asked Questions

Do you have a refund policy?

All items are non-refundable. Please refer to our Exchange Policy.


If an item is defective, what do I do?

If you need to exchange an item, send us an email at and a sales associate will be in contact with you within 3 business days. Please refer to our Exchange Policy for more information.


Who do I contact for customer support?

If you have any questions, comments or concerns regarding your order please contact us directly at


How can I track the status of my order?

When your order is placed, you will receive an order confirmation email. Once your order has been shipped, you will receive a notification with your tracking number enclosed. You may direct further questions to


Do you ship overseas?

Yes! If you would like to place an international order, please email and our team will be in touch with you to facilitate your order.